Why 9-1-1 decided to showcase the worst disaster victims imaginable

TheWrap

Showrunner Tim Minear explains why tonight's episode is titled "Awful People.": "It just interested me to think about how first responders, it doesn’t matter who calls 9-1-1, they go and they do their job, right? And not everyone is going to be a wonderful victim who is worthy of saving. Often, people are just awful and ungrateful. And our responders have to deal with that, too. So I sort of wrote that as a theme. I love exploring the different parts of what that is.” ALSO: Why Jennifer Love Hewitt was the "perfect" choice for 9-1-1 following Connie Britton's departure.