As promised, DeGeneres addressed her toxic workplace controversy on her first show back Monday to kick off Season 18, apologizing yet again and saying "we are staring a new chapter" on The Ellen DeGeneres Show. "I learned that things happened here that never should have happened," DeGeneres said of reports of a toxic workplace. "I take that very seriously and I want to say I'm so sorry to the people that were affected. I know that I'm in a position of privilege and power, and I realize that with that comes responsibility. I take responsibility for what happens at my show." Acknowledging that being a "be kind lady" is a tricky position to be in, DeGeneres said "I am that person that you see on TV. I am also a lot of other things," adding: "Sometimes I get sad, I get mad, I get anxious, I get frustrated, I get impatient, and I am working on all of that. I am a work in progress. And I am especially working on the impatience -- and it's not going well because it's not happening fast enough." Recalling her past as an actress, DeGeneres said: "I've played a straight woman in movies, so I am a pretty good actress, but I don't think that I'm that good that I could come out here every day for 17 years and fool you. This is me and my intention is to always be the best person I can be, and if I've ever let someone down, if I've ever hurt their feelings, I am so sorry for that. If that's ever the case, I've let myself down and I've hurt myself as well because I always try to grow as a person," she continued. "I look at everything that comes into my life as an opportunity to learn. I got into this business to make people laugh and feel good, that's my favorite thing to do." In discussing her employees, DeGeneres said: "I am a boss of 270 people, 270 people who helped make this show what it is. 270 people who I am so grateful for. All I want is for every single one of them to be happy and to be proud to work here."